FAQs

IS THE TEAM OF THE VEGAN PROPHETS VEGAN ?

Yes, Yes, and Yes. We've first started as vegetarians 6 years ago, and went vegan 3 years ago. 

WHERE ARE YOU LOCATED?

We are a Luxembourgish based company and all the printings and shippings are made in France.  

DO YOU SHIP WORLDWIDE?

We provide worldwide express shipping. 

WHEN IS MY ORDER DISPATCHED?

Once your order has been placed, we ship it as fast as possible usually within 2 - 3 business days. 

HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?

All orders are shipped via Express shipping. Delivery time is 5-10 days. If you haven't received your order please contact us at info@theveganprophets.com. We do not accept any responsibility for customs delays, duties or taxes that may apply in the destination country. International customers will need to check with their local customs office in regard to what, if any, duty and associated administrative costs you may be liable for when the order arrives.Our shipping is a no signature required service. This means that the courier will generally leave your order at the front door or letterbox. Once the parcel has been delivered to your shipping address, we take no responsibility for any damage or theft that may occur. If you will not be present to accept your delivery or you feel that your address is unsafe to have a parcel left unattended, we recommend using a business address or an alternate secure address. 

DOES MY ORDER INCLUDE TRACKING?

Yes your order does include tracking. You will be sent your tracking details via email.

WHAT IF MY ORDER GOES MISSING?  

Check the delivery time above to see if it has passed the usual delivery time. If it hasn't passed the usual delivery time please wait until it has, it could be just around the corner. If it has, please check if someone could have received your order at your address on your behalf, check if you were left a card providing instructions on how to collect your order or check your local post office. If there is still no sign of your order please contact us at info@theveganprophets.com 

ARE YOUR PRODUCTS ECO-FRIENDLY?

Yes, as Vegans, we want you to remain in a cruelty-free AND eco-friendly dynamic. We exclusively select garments from the Stanley Stella Brand who is Peta Approved, Fair Wear and GOTS Certified. Our printing process is also eco-friendly thanks to the neo pigment solution we use for a direct to garment printing.